Basic Plan

For: Small apartments, studio flats, or single-family homes with minimal maintenance needs.

This plan is ideal for individuals or families who need only essential services each month. It’s affordable and ensures you always have help for common problems like electric issues, plumbing leaks, or wall touch-ups.

15

2

Emergency visits per month

Hours per month

What You Get:

• Services: Electrician, Plumber, Painter (basic wall touch-ups only)

• Labor Hours: 15 hours per month to use across listed services

• Rollover: 5 unused hours carry over to the next month

• Timings: Services available from 10 AM to 6 PM (weekdays only)

• Emergency Visits: 2 per month for urgent electrical or plumbing issues

📜 Membership Rules & Guidelines

✅ General Terms

• Plans are valid for 30 days from the date of subscription.

• Services are available within Islamabad & Rawalpindi only.

• Labor hours apply only to included services. Extra services will be billed separately.

• Packages are designed for residential properties, schools, clinics, and offices—not for industrial or construction sites.

🕐 Service Hours

• Standard service timing: 10 AM – 6 PM, Monday to Saturday.

• Emergency visits are available 7 days a week for power, plumbing, or AC failures.

• Same-day service applies to Elite members only; others will be scheduled per availability.

⏱️ Labor Hours Usage

• Each job is billed on the basis of actual time consumed.

• If a technician is required for material purchase, time spent is also counted in labor hours.

• Labor hours do not include the cost of parts or materials.

🔁 Rollover Policy

• Unused labor hours will automatically roll over to the next month as per your plan.

• Rollover hours are valid only for the next billing cycle and cannot accumulate further.

🚪 Emergency Visits

• Emergency visits cover urgent issues like water leaks, short circuits, or no AC cooling.

• Any non-emergency request during off-hours may be billed separately.

💰 Payments & Renewals

• Plans are prepaid monthly and renewable every 30 days.

• You can upgrade or downgrade your plan at any time; changes will take effect from the next cycle.

• No refunds on unused hours or missed visits.

⚠️ What’s Not Included

• Material/parts cost is not included in the plan.

• Major renovation, construction work, or external cleaning (e.g., water tank, exterior walls) is not covered.

• Roof treatment, interior design, and waterproofing are excluded.

📞 Booking & Support

• All visits must be scheduled at least 24 hours in advance, unless it’s an emergency.

• To book a service, call or WhatsApp us at +92 314 5815919

• Customer support available during working hours.

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